24/7 relief for house-fire victims
They made it out alive. Then they realized they had nothing.
Picture standing outside your burning home, relieved your family is safe, then realizing everything you own is gone. Disaster Victim Services is there in those first hours and days with shelter, essentials, and a friendly face.
Get help now
Just had a fire or flood at home? Start here.
What to do in the first hours, days, and weeks.
Stay safe, start your claim, and dry out before mold sets in.
Agencies, 2-1-1, insurance help, and free legal aid in AZ, ID, KS, MO, NV, NC, SC, TX, and UT.
See all recovery guides →
The moment after the fire
In an instant, a family is left with nothing.
- No place to sleep
- No shelter
- No transportation; the car melted
- No food
- No phone
- No identification
- No cash
- No clothes that don’t smell of smoke
- No access to the home during the fire investigation
No idea what challenges lie ahead. No one to help. No hope.
Where there was nothing, we bring
Something.
Our mission: to provide short-term relief to disaster victims, 24 hours a day, 7 days a week, 365 days a year.
24/7
A live person, at any hour
Fires don’t keep business hours, and neither do we. When you call, a real, dedicated person answers, whether it’s 3 p.m. or 3 a.m.
5 days
Through the hardest first five days
The first five days after a fire are the hardest. We provide the items and services families need to feel secure, so parents can get back to work knowing their family is cared for.
How we help
We can’t provide everything. We can provide something.
A friendly face
Our staff and volunteers come to the scene at any hour. An experienced, caring presence can matter as much as anything we hand over.
Necessities
Lodging, clothing, food, toiletries, and other essentials to get a family through the first days.
Information
Guidance on the medical, financial, and emotional challenges ahead, plus resources that help families regain a sense of control.
See how we help →
≤25%
our goal for spending on administration and fundraising
Our promise
Your gift goes to the families who need it.
We’re committed to keeping administration and fundraising at no more than 25% of funds, lowering that share as we grow, and being open about how every donation is used.
Read our promise →
Ways to give
Through the generosity of many, we provide something they need.
The most flexible way to help. Give once, monthly, or yearly.
Turn a car you no longer need into help for a family.
Clothing, bags, toiletries, and blankets go straight to families.
Sort donations, deliver help, or host a fundraiser.
Thank you to our Gold Donors
- Red Hawk Property Management
- Patterson Remodeling
- Slate Restoration
- Arizona Pack Out
See all of our donors →
Help a family find hope after the fire.
Every gift, large or small, tells someone who has lost everything that people care.
