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Recovery guide

Avoid disaster scams

How to spot contractor fraud, fake officials, and fake charities, and where to report them.

Scammers follow disasters. They know families are stressed, rushed, and waiting on money. A few simple checks can protect you.

Contractors

Red flags from repair crews

  • Door-to-door offers, especially from out-of-state crews, right after the disaster
  • Pressure to sign today, or a “special price” that expires
  • Large cash payments or full payment up front
  • No written contract, no license number, or no local address
  • Offers to “handle your insurance” if you sign over your benefits

Before you hire: get two or three written estimates, check the contractor’s license with your state, ask for references, and pay in stages as work is completed.

Impostors

Fake officials and fake charities

  • FEMA and SBA never charge a fee to apply for help. Real inspectors carry photo ID and will never ask for your bank PIN.
  • Hang up on anyone who calls asking for your Social Security or bank account number. Call the agency back at a number you look up yourself.
  • Give only to charities you know. Be wary of crowdfunding pages you can’t verify.

Where to report fraud

Consumer fraud

Federal Trade Commission

Report scams and identity theft.

Call: 1-877-FTC-HELP
ReportFraud.ftc.gov ↗

FEMA fraud

DHS Office of Inspector General

Report fraud involving FEMA or other DHS disaster programs.

Call: 1-800-323-8603
hotline.oig.dhs.gov ↗

State & local

Your state Attorney General

Report price gouging and local contractor fraud. Your local police can also help.

Find your AG ↗

The National Center for Disaster Fraud closed in March 2026. Use the contacts above instead.

This page is general information, not legal, insurance, or medical advice. Programs, phone numbers, and hours change, so confirm details with each organization. Last reviewed November 2026.

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