Get HelpAvoid scams
Recovery guide
Avoid disaster scams
How to spot contractor fraud, fake officials, and fake charities, and where to report them.
Scammers follow disasters. They know families are stressed, rushed, and waiting on money. A few simple checks can protect you.
Contractors
Red flags from repair crews
- Door-to-door offers, especially from out-of-state crews, right after the disaster
- Pressure to sign today, or a “special price” that expires
- Large cash payments or full payment up front
- No written contract, no license number, or no local address
- Offers to “handle your insurance” if you sign over your benefits
Before you hire: get two or three written estimates, check the contractor’s license with your state, ask for references, and pay in stages as work is completed.
Impostors
Fake officials and fake charities
- FEMA and SBA never charge a fee to apply for help. Real inspectors carry photo ID and will never ask for your bank PIN.
- Hang up on anyone who calls asking for your Social Security or bank account number. Call the agency back at a number you look up yourself.
- Give only to charities you know. Be wary of crowdfunding pages you can’t verify.
Where to report fraud
Consumer fraud
Federal Trade Commission
Report scams and identity theft.
FEMA fraud
DHS Office of Inspector General
Report fraud involving FEMA or other DHS disaster programs.
State & local
Your state Attorney General
Report price gouging and local contractor fraud. Your local police can also help.
The National Center for Disaster Fraud closed in March 2026. Use the contacts above instead.
This page is general information, not legal, insurance, or medical advice. Programs, phone numbers, and hours change, so confirm details with each organization. Last reviewed November 2026.
Need help now?
- Emergency or danger: Call 911
- Disaster Victim Services, 24/7: (480) 349-7300
- Red Cross: 1-800-RED-CROSS
- Local services: dial 2-1-1
- Disaster Distress Helpline: call or text 1-800-985-5990
